Terms of Service

These terms govern your use of Dizios, operated by Vikrama Innovations Pvt Ltd, India. By signing up, signing in, or using any Dizios service, you agree to be bound by these terms.

There are three types of users:

• Studio owners — businesses operating fitness studios that subscribe to Dizios
• Trainers — fitness professionals using Dizios through a studio that subscribes
• Members — individuals using Dizios through a studio they are members of

Specific obligations differ for each user type. Where a section applies only to one type, we say so explicitly.

You are responsible for:

• Providing accurate information when you sign up
• Keeping your password secure
• All activity that occurs under your account
• Notifying us immediately if you suspect unauthorized access

We reserve the right to suspend or terminate accounts that violate these terms.

When using Dizios, you agree NOT to:

• Use Dizios for any illegal purpose
• Interfere with or disrupt the platform
• Attempt to gain unauthorized access to other accounts
• Reverse engineer, copy, or resell Dizios
• Submit false, misleading, or fraudulent information
• Use Dizios to harass, harm, or discriminate against others
• Recommend banned substances or unsafe practices to members
• Share confidential business information of one studio with another studio

If you operate a studio using Dizios, you agree:

Member data: You are responsible for obtaining appropriate consent from your members to add their information to Dizios. You will treat member data confidentially and only use it for legitimate business purposes.

Trainer conduct: Trainers operating under your studio's account are your responsibility. You are accountable for their professional conduct, certifications, and compliance with Indian fitness industry standards.

Compliance: You will comply with all applicable laws including labor laws, tax laws, fitness industry regulations, and the Drugs and Cosmetics Act regarding any supplement or substance recommendations.

Safety alerts: When Dizios's AI flags a safety concern (such as a banned substance recommendation by a trainer), you will investigate and take appropriate action. Dizios provides intelligence; you provide decision-making.

Payments: You will pay subscription fees on time. Late payments may result in service suspension.

If you use Dizios as a trainer:

Professional standards: You will maintain valid certifications, follow ethical standards of your profession, and act in members' best interests.

AI assistance, not replacement: Dizios provides AI-assisted workout generation, member insights, and operational tools. These are aids to your professional judgment, not substitutes. You are responsible for the workouts you deliver and the advice you provide.

Banned substances: You will not recommend or facilitate access to banned substances or substances requiring medical prescription. If Dizios flags content as potentially unsafe, you will revise rather than override.

Member safety: You will report any member safety concern to your studio owner immediately.

If you use Dizios as a member:

Health information: Information you share about your health, goals, and conditions helps Dizios serve you better. You are responsible for the accuracy of this information.

Consult professionals: Dizios provides AI-generated workout recommendations and information. These are not medical advice. Before making significant changes to your training, nutrition, or supplementation, consult qualified medical or fitness professionals.

Training risks: Physical training carries inherent risks. You participate in workouts at your own risk. You should consult a doctor before starting a new fitness program.

Honest interactions: When interacting with Dizios's AI, provide honest and accurate information. The AI's helpfulness depends on it.

Dizios uses artificial intelligence throughout the platform. You should understand:

AI can be wrong. Trainer matching, workout recommendations, churn predictions, safety flags, and other AI outputs are based on data patterns. They can produce incorrect or suboptimal results.

AI is a tool, not an authority. AI augments human decision-making. It does not replace professional expertise. Studios, trainers, and members should apply professional judgment and consult qualified experts where appropriate.

AI is not medical advice. Dizios is not a medical device. AI-generated guidance about supplements, nutrition, training, or health should not be treated as medical advice. Members should consult qualified doctors, dietitians, or licensed fitness professionals for personalized health decisions.

You agree to use AI features responsibly. This includes verifying AI outputs before acting on critical decisions and not over-relying on AI in ways that put yourself or members at risk.

For studio owners:

• Dizios offers Starter (free), Pro (paid), and Enterprise (custom) plans
• Pro pricing is communicated when you sign up; we do not list it publicly
• Subscriptions are billed monthly or annually as you choose
• Payments are processed by Razorpay; we do not store your card details
• We can change prices with 30 days' notice
• You can cancel your subscription at any time; refunds are pro-rated for annual plans

For members: If your studio's plan is paid for by your studio, you do not pay Dizios directly. If you have an individual member subscription (Pro), the studio's terms apply.

For trainers: Trainers using Dizios through a studio do not pay Dizios. Future trainer-direct features may have separate terms.

Dizios's IP: All Dizios technology, brand, design, and content is the property of Vikrama Innovations Pvt Ltd. You receive a limited license to use Dizios as described in these terms; you do not gain ownership.

Your IP: Content you submit to Dizios (workouts you create, member notes you write, photos you upload) remains yours. You grant us a license to host, process, and display this content as needed to provide Dizios to you.

AI-generated content: Workout plans, recommendations, and other content generated by Dizios's AI for your studio may be used by you. We retain the right to use anonymized versions to improve the platform.

By you: You can stop using Dizios at any time. Studios can cancel subscriptions through their account settings or by contacting us.

By us: We may suspend or terminate your access if you violate these terms, fail to pay, or engage in conduct that harms other users or the platform. We will provide reasonable notice except in cases requiring immediate action.

On termination:

• You lose access to Dizios features
• Your data is retained per the Privacy Policy
• Outstanding payments remain due
• Provisions that should reasonably survive (intellectual property, liability limits, dispute resolution) continue to apply

Dizios is provided "as is." We work hard to make it reliable and useful, but we cannot guarantee:

• Uninterrupted availability
• Error-free operation
• Specific business results (member retention improvements, revenue growth, etc.)
• Accuracy of AI-generated outputs in every case
• Compatibility with all devices or browsers

Limitation of liability: To the maximum extent permitted by law, Dizios's total liability to you for any claim is limited to the greater of: (a) the amount you paid to Dizios in the 12 months preceding the claim, or (b) ₹10,000.

No liability for:

• Decisions made by trainers, studios, or members based on AI recommendations
• Health outcomes related to fitness, nutrition, or supplementation
• Loss of data due to your error or third-party services
• Indirect, consequential, or incidental damages
• Lost profits or business opportunities

This limitation reflects the cost-benefit reality of providing software at our pricing. If you require unlimited liability protection, that requires a different commercial arrangement.

These terms are governed by Indian law. Any dispute will be resolved in the courts of Gurgaon, Haryana, India.

Before filing a lawsuit, both parties agree to attempt good-faith resolution through direct communication for at least 30 days.

We may update these terms as Dizios evolves. We will notify you of material changes by email and in-app notification. Continued use after changes means you accept the updated terms. The "Last updated" date reflects the most recent revision.

Questions about these terms?

Email: hello@dizios.com
Subject line: Terms Inquiry

Dizios is an AI-enabled software platform. AI features provide informed recommendations based on data patterns. They are not infallible and are not a substitute for professional judgment.

Dizios is not a medical device. AI outputs related to health, nutrition, supplementation, or training are not medical advice. Users should consult qualified medical and fitness professionals for personalized health decisions.

Studios, trainers, and members are responsible for their own decisions when using Dizios. Vikrama Innovations Pvt Ltd, the operator of Dizios, accepts no liability for outcomes resulting from professional decisions made while using AI features of the platform, except to the extent required by Indian law.